Store Policy

Return & Exchange Policy

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We offer a 30-day return policy for your peace of mind. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Simply ensure the item is in its original condition and packaging.

To start a return, you can contact us at sellie.enq@gmail.com
Items sent back to us without first requesting a return will not be accepted.

Damages and issues
If you receive a damaged item, please contact us within 3 days of delivery. We’ll arrange for a replacement or refund, depending on availability. To expedite the process, kindly provide a photo of the damaged item and its packaging. Your satisfaction is our priority, and we’re here to ensure you get a solution promptly.

Refunds
Our refund policy ensures your satisfaction with every purchase. If you're not happy with your order, you can request a refund within 30 days of receipt. Items must be returned in their original condition and packaging. Please note that shipping costs are non-refundable. To initiate a refund, contact our customer service team with your order details, and we’ll guide you through the process. Your satisfaction is important to us, and we're here to assist you every step of the way.

Please contact us at sellie.enq@gmail.com